Device not showing?
Enable Bluetooth, allow app Bluetooth permission, and move within range. A device must advertise a detectable signal.
REAL SUPPORT. NO RUNAROUND.
Let's find
your signal.
Get help with scanning, device selection, Bluetooth strength, and finding glasses that are folded.
Email support SCANNER STATUS ACTIVE
Looking for your glasses?Follow the signal →
GET IN TOUCH
Support, made simple.
A direct line for issues with the app.
SUPPORT EMAIL
Support@kingcooplives.com
Tell us your iPhone/iPad model, iOS version, and what's happening. Please don't send passwords or sensitive data.
QUICK FIXES
Try these first.
Signal staying weak?
Walk slowly, change rooms, and give readings time to update. Walls and other electronics may affect strength.
Glasses are folded?
Folded glasses may still be detectable if powered on and broadcasting Bluetooth. Sleeping or powered-off devices may not appear.
COMMON QUESTIONS
Good questions.
Clear answers.
Everything you need to know before and during a search.
Can the app find glasses while folded?
Yes, when compatible glasses remain powered on and transmit a detectable Bluetooth signal. Folding alone does not guarantee the signal stays available.
Does it find every Bluetooth device?
It can detect discoverable or otherwise visible compatible Bluetooth devices, but not every Bluetooth device advertises information to third-party apps.
Does the sound come from the glasses?
Phone sound cues play on the phone. Any option to play sound through glasses depends on the glasses' supported connection and features.
Does this use GPS or Apple's Find My?
No. It uses available Bluetooth signal readings to estimate proximity, not a GPS coordinate or Apple's Find My network.
Do I need to create an account?
No account is required to use the app's Bluetooth finder.